Help and Tutorials

From the Game Accounts section of your profile. Choose the game you want to play, click log in with your game account and it will automatically be linked to our platform.

If you've encountered any type of error, you can send us an email at mail or create a ticket from the side menu.

By linking your account with our platform, we can obtain the results of your matches automatically.

You can subscribe to any of our newsletters from your profile in the Settings section.

You can unsubscribe from any of our Newsletters from your profile in the Settings section.

You can change the password from your profile in the Settings section.

You can't change your username.

Follow the password recovery process that appears in the user login window.

In the personal data section of your profile, you can see all the information we have about you.

To report a cheater, you have to go to the "Support" section and create a ticket with the subject "Report a user/cheater".

To report an incident, you have to go to the "Support" section and create a ticket.

You can contact us in different ways:

• By creating a ticket to report an incident, bug, users/cheaters, or problems in general. We also like to hear your suggestions!
• Through the Support Chat: For your most urgent problems.
• By email: For problems that require priority attention.

You can track the status of your tickets in the "Support" section of the side menu.

There are different types of tickets:

• Bugs
• Users/cheaters
• Problems with the purchase of OC Cash
• Problems with the market and prizes

You can see the tickets you have created from the "Support" tab in the side menu.